Frequently Asked Questions

General Savings & Loans Chest & Transfers Lifestyle Card & Budget Badges & Points Learning Centre
Is Fundall a Bank?

The idea of the typical banking system and operations has evolved with time and we are in the era of a major disruption with the advent of fintech.

Who is Ari?

Ari is a smart chatbot powered by AI

How is Fundall better than traditional banks?

Ari is a smart chatbot powered by AI

Getting
Started

What if I forgot my password?

Click on forgot password and you will get an instant mail to set a new password.

Why do I add my BVN?

To verify your identity and protect you against impersonation.

Referrals

Privacy

What about my privacy?

The safety and security of your savings and investment on Fundall is a priority. The Fundall Security Team uses a number of high-level measures to protect your account, ensuring your experience with us is safe and secure.

Can I hide my balance?

Yes you can. Click on “Edit Profile”, under Security, scroll down to Display and Privacy to activate the hide balance feature.

About Us

Does Fundall have an office?

Yes, we are at The Abebi 23B Tinubu Close, Ilupeju, Lagos, Nigeria.

Financial Plan

What is a Financial Plan?

A Financial Guide is a financial plan, a statement of your long term objectives for security, wellbeing and a detailed savings and investment strategy to help in achieving those objectives.

How will it benefit me?

A Financial Plan helps you prepare for the future and keeps you on your toes.

How do I create one?

Click on “My Guide” and Ari would help you out by asking a couple of questions.

Can I edit or create another plan?

Yes, you can edit your financial plan.

Badges &
Rewards

What are Badges and Points?

Badges and Points are rewards you earn for taking actions to achieve your goal on Fundall

How do I earn these badges and points?

You can earn badges and points by saving and making frequent transactions.

What can I use badges and points earned for?

You can convert your points to cash and transfer to your Chest.

Ready to grow business and build wealth?

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Fundall tribe

We are big enough for everyone and we are small enough for YOU.

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Our vision is to build for you, help everyone achieve their money goals and create a
digital banking experience that you have always dreamt of.

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