Document effective 01 August 2019
information, including any nonpublic personal information.
This policy applies to information we
collect when you use our website and mobile application (collectively, “Services”) or otherwise
make changes, we will notify you by revising the date at the top of this policy, and in some
cases, we may provide you with additional notice (such as by adding a statement to the homepages
of our website or mobile application or by sending you an email notification).
We encourage you
applies to the Services provided by Fundall. (“we” or “us”).
Collection of Information
Categories of Non-public Personal Information
We collect nonpublic personal information you
provide to us when you apply for a Fundall account or when you communicate with us about your
Fundall account. The types of information we may collect include your name, address, phone
number, email address, date of birth, bank account information, BVN, username, password, and any
other information you choose to provide.
Information About Your Transactions With Us
As you use
your Fundall account to perform financial transactions, we collect nonpublic personal
information in connection with each transaction, including transaction time, Naira amount and
merchant details. We may also collect photos, memos or other information that you attach to your
Information From Other Sources
When you create a Fundall account, we may
information, including nonpublic personal information, about you from nonaffiliated third party
service providers in order to verify your identity and for fraud prevention, including your
prior addresses and names.
Other Information we collect
We may collect information you provide
to us, such as your name, email address and any other information you choose to provide. For
example, we may collect such information if you request an invite to join Fundall or if you
enter into any contest or promotion.
Information We Collect Automatically from our Services
you access or use our Services, we automatically collect information about you as follows:
Log Information: We log information about your use of our Services, including
the type of browser
you use, access times, pages viewed, your IP address and the page you visited before navigating
to our Services.
Device Information: We collect information about the computer or mobile
you use to access our Services, including the hardware model, operating system and version,
unique device identifiers and mobile network information.
Location Information: We may collect
your location information from your mobile device with your prior consent. Also, we have
incorporated Google Maps into our Services, and you may consent to the collection of
information by Google Maps in connection with your use of this maps service. Any information
collected via your use of Google Maps will be transmitted directly to Google and is not
and sharing of this information. For information about how to disable the collection of
information from your device, please see “Your Choices” below.
Information Collected by Cookies
and Other Tracking Technologies: We use various technologies to collect
information on our
Services and other websites, and this may include sending cookies to your computer or mobile
device. Cookies are small data files stored on your hard drive or in device memory that help
to improve our Services and your experience, see which areas and features of our Services
popular and count visits. For more information about cookies, and how to disable them,
see “Your Choices” below. We may also collect information using web beacons (also known as
"tracking pixels"). Web beacons are electronic images that may be used in our Services or
and help deliver cookies, count visits, understand usage and campaign effectiveness and
determine whether an email has been opened and acted upon.
How We Respond to Do Not Track
technologies, and Do Not Track status may alter the available services with certain
when these tracking functionalities are used to provide services. We do not alter the
information our applications attempt to collect based on your
Do Not Track
app does use third party services that may collect information used to identify you.
Information We may use your information, including nonpublic personal information as
Provide, maintain and improve our Services
Provide and deliver the products and services you
request, process transactions and send you related information, including confirmations.
your identity and prevent fraud.
Send you technical notices, updates, security alerts and
support and administrative messages.
Respond to your comments, questions and requests and
provide customer service.
Communicate with you about products, services, offers, promotions,
rewards, and events offered by Fundall and others, and provide news and information we
will be of interest to you.
Monitor and analyze trends, usage and activities in connection with
Personalize and improve the Services and provide advertisements, content or
features that match user profiles or interests.
Process and deliver contest or promotion entries
Link or combine with information we get from others to help understand your needs
and provide you with better service.
Carry out any other purpose for which the information was
Fundall is based in Nigeria and the information we collect is governed by the
Nigerian law. By accessing or using the Services or otherwise providing information to
consent to the processing and transfer of information in and to Nigeria and other
Disclosure of Information
We may disclose any information we collect about current and former
customers, including nonpublic personal information, to affiliates and
parties as follows:
With financial service providers, including the financial institutions
identified in your cardholder bank agreement that provide banking services
in connection with
your Fundall account.
With another user, when you sign up for Fundall's services via a referral
link. The user that referred you may receive information indicating that you
have enrolled with
Fundall. You may avoid this sharing by not using a referral link to enroll.
companies, such as email service providers that perform marketing
services on our behalf, and
fraud prevention service providers that use the information to
provide services to Fundall and
other companies. With a non-affiliated third-party to access and
transmit your personal and
financial information from a relevant financial institution. You
grant the third-party the
right, power, and authority to access and transmit this information.
according to terms of their
With other nonaffiliated companies for our everyday business
purposes, such as
to process transactions, maintain accounts, respond to court orders
and legal investigations or
report to credit bureaus. For example, in connection with our
everyday business purposes, we may
share information about you as follows. In response to a request for
information, if we are
required by, or we believe disclosure is in accordance with, any
applicable law, regulation or
legal process. With relevant law enforcement officials or other
third parties, such as
investigators or auditors, if we believe it is appropriate to
If we believe
your actions are inconsistent with the spirit or language of our
user agreements or policies, or
to protect the rights, property and safety of Fundall or others.
In connection with, or during
negotiations of, any merger, sale of Fundall's assets,
financing or acquisition of all or a
portion of our business to another company; and With your
consent or at your direction,
including if we notify you that the information you provide
will be shared in a particular
manner and you provide such information. We may also share
aggregated or de-identified
Information, which cannot reasonably be used to identify
you. For example, we may share
transaction zip codes with third parties to improve our
accuracy in geo-locating transactions
and to improve the clarity of transaction descriptions.
edit your account profile information by logging into
your account via our Services. If you wish
to delete or deactivate your online account, please
contact us, but note that we may retain
certain information as required by law or for legitimate
You may opt out of receiving promotional emails and text
messages from Fundall by
following the instructions in those messages. Please
note that if you opt out, we may still send
you transactional or relationship messages, such as
those about your account or our ongoing
If you initially consent to the collection of location
information by Fundall or Google Maps within our mobile
application, you may be able to
subsequently stop this collection through your device
operating system settings or through your
online account settings. If either of these opt-out
options are not available to you, you may
also disable location information by following the
standard uninstall process to remove our
mobile application from your device.
Most web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set
your browser to remove or reject browser
cookies. Please note that if you choose to remove or
reject cookies, this could affect the
availability and functionality of our Services.
Social Sharing Features
Our Services include
social sharing features for common social networks to
let users share content. These features
are served from third-party services that may serve
their own cookies. The use of such features
enables the sharing of information with your friends or
the public, depending on the settings
you establish with the entity that provides the social
sharing feature. For more information
about the purpose and scope of data collection and
processing in connection with social sharing
features, please visit the privacy policies of the
entities that provide these features.
Analytics and Advertising Services Provided
We may allow others to provide analytics
services on our behalf and to serve advertisements
on our behalf across the Internet. These
technologies to collect information about your
use of the Services and other websites, including
your IP address, web browser, pages viewed,
time spent on pages, links clicked and conversion
information. This information may be used by
Fundall and others, to, among other things, analyze
and track data, determine the popularity of
certain content, deliver advertising targeted to
your interests and better understand your
Fundall takes reasonable measures to help protect all
about you from loss, theft, misuse and unauthorized
access, disclosure, alteration and
destruction. Additionally, Fundall implements
policies designed to protect the confidentiality
and security of your nonpublic personal information,
including a privacy protection policy.
Akashi limits access to your nonpublic personal
information to employees that have a business
reason to know such information, and implements
security practices and procedures designed to
protect the confidentiality and security of such
information and prohibit unlawful disclosure of
such information in accordance with its policies.
If you have any questions about